Is a Freeze the Right Fit?
Membership Freezes are designed for absences of 10 days or longer — travel, recovery, snowbird seasons, or other planned breaks.
If you’ll be away for fewer than 10 days, a Freeze isn’t necessary. Your unused sessions automatically roll over for your future use. Just let your coach know when you’re back and we’ll get you on the schedule. No paperwork, no fee, no rush.
How to Submit
Freeze requests must be submitted at least 5 business days before your freeze start date. This gives us time to hold your scheduling, coordinate coaches, and process your billing change cleanly. Requests submitted with less than 5 business days’ notice cannot be guaranteed.
Your Two Options During a Freeze
When you go on a freeze, you choose how you want to handle your training slot:
- Option 1 — Reserve Your Spot ($20/week, paid upfront) Your regular day and time stay locked in for the duration of your freeze. No one else fills your seat. You walk back in to the exact same rhythm you left.
The $20/week covers the cost of holding dedicated studio space and scheduling around your absence. It’s a small investment to protect a big convenience — especially on a longer freeze.
- Option 2 — Release Your Spot (no charge) If you’d prefer not to pay the weekly hold fee, we completely understand. Your billing pauses at no additional cost. However, when you release your spot, we reserve the right to fill it. The longer your freeze, the more likely your time slot will be reassigned to another member. When you return, we’ll do our best to get you back to your preferred schedule, but your original slot is not guaranteed.
This is the right choice for shorter freezes where flexibility matters more than continuity. For longer absences — anything beyond a few weeks — most members find that holding their spot is worth it.
Freeze Duration
Minimum: 10 days
Maximum: 2 months
Medical freeze: Free of charge for injury or medically necessary absences
Ready to Submit?
Use the form below. Once submitted, our team will confirm your freeze dates and any applicable charges within 2 business days.
Questions? Reach out anytime — we’re here to make this easy.
